Website Design Process

There is nothing worse than working with a new person and having no idea where this journey is going to take you. It’s like falling down a rabbit hole and ending up in wonderland. Let me assuage your fears. Here is my process and why I work this way. If you have any questions, I’m here for you! Don’t hesitate to ask.


Initial contact

You are having a tough time with your website. It’s frustrating you to no end and taking up way too much of your valuable time. You think, wouldn’t it be great to have someone do this thing I don’t like or I’m not skilled at. You do a Google search and there I am…your Website Guide to lead you out of the muck and mire to the paradise of palm trees and umbrella drinks...or at least it feels that way.



We aren’t getting married. It’s not that kind of journey, but we will be working very closely together to take your website from drab to fab. The proposal phase is kind of like online dating. We have to get to know each other and see if working together is a good fit. You’ll fill out a Project Assessment Form, telling me all about your beautiful project. I’ll send you a Proposal Agreement that says "Hey I like you and would like to work with you." If you feel the same, you will read and sign and send it back to me. Then, I’ll sign it and send you a signed copy.



Yeah, it’s necessary! After the proposal is signed, you’ll pay the first payment outlined in the proposal. As soon as I receive payment, your project will be scheduled on my calendar. Congratulations! You’ve just booked your journey for an amazing website adventure!


Project Management set-up

Once your adventure is booked and everything is scheduled, you’ll get a Welcome Packet from me that tells you all about my process. First, we’ll get you all set-up in my Project Management system, Trello. This is where we'll communicate through the rest of the process.


First Draft

This is where the journey gets exciting! I get to reveal the first phase of our adventure together…the first draft! The First Draft for your project will include: Fonts, navigation, a home page design, logo (if you requested it), and color choices. You’ll get the chance to make changes. You’ll hear me say, “What do you like and what would you like to see different?” You’ll be able to change the First Draft twice. Any more than that, and there will be an extra $100 for each change.


Design Approval/Second Payment

Congratulations! The first draft is approved! We’re ready to go to your next destination! Isn’t this a fun adventure?! First, you’ll need to pay the second payment outlined in the proposal.


Demo Site

Your adventure is moving along! Here we are at the next destination! The design is  becoming a reality. At this point, we’ll be able to tweak copy, but we’re really heading for home. Your site is being set up for a demo version. All of the pages and links will be ready for your to test.


Edit review/Installation

We are so close! Our adventure is coming to an end. It’s time to prepare and get ready to implement any marketing plans. Once your final project is approved, you’ll need to pay the final payment, as outlined in the proposal. We’re coming in for a landing! You've made any final changes to the website. We're almost ready to launch.



We have arrived at our destination! Your project is going live! Woohoo…throwing the confetti! I’ll celebrate with you with some horn-tooting for your business on my social media accounts, as well as my blog and newsletter. We'll also schedule a training session where I can show you around your project and how to maintain it going forward. It will be recorded and sent to you for your future use. You'll also get a bonus pack of goodies from me for your ongoing business adventure.



At the end of the project, you’ll have 2 weeks of support from your faithful tour guide...ME! You’ll also receive a Farewell packet regarding how to contact me if you need any maintenance or updates, a feedback form (that is greatly appreciated), and helpful resources for you and your business going forward. Oh…I’m so sad to see you go!


Why do I do things this way?

It’s super-fun for me and hopefully for you as well. Everything flows, and you and I know that we’re on the same page! Getting you from a so-so website that was frustrating and time-consuming (or that you just plain hated) to one that lights you up, and that you’re proud to show everyone…that really floats my boat!




For Publishers

Copyright © 2017 Heather Dakota, LLC. All rights reserved.